Business Translation Services

Business Translation Services

Editorial KFC specialises in providing translation services for businesses of all sizes. We strive to deliver translations faster and more accurately by leveraging our vast pool of professional and native-speaking translators, AI and automation.

Our service helps provide an easy and effective way for your business to obtain translations into one or more languages. You get to work with the best and most experienced translators, and if required, specialists who understand the terminology and context relevant to your project. Coupled with our excellent customer service, you can be sure you are making the right choice with Editorial KFC. 

We work with customers across all sectors and industries, helping businesses transition from local to global, and offer a comprehensive suite of translation services for businesses, including:

• Business Documents
• eCommerce Translations
• Website & App Translations
• Multilingual Customer Support
• Global Marketing Campaigns

Read on to find out more about our services.

 

Business Documents

We can help translate business-critical documents that you need to communicate effectively with internal and external stakeholders. Our customers trust us with their annual reports, board meeting minutes, internal comms, marketing brochures, training and operational manuals, technical documents and legal contracts. We often work with businesses with tight internal or project related deadlines and have extensive experience translating business documents accurately and on time. 

We work with documents in all major formats including PDF, Word, Excel and PowerPoint, and will ensure the format of the original document is retained in the translated version. We also offer a same-day and 24-hour turnaround for the most important of tasks, to ensure the continuity of your business, unhindered by language. 

To request a business translation service, submit an online order or request a quote.

 

eCommerce Translations

If your business is online, we are uniquely positioned to help you out.

Localisation and personalisation is the new norm in eCommerce.  Getting a customer onto your online shop is half the battle; losing them is inevitable if your store is not localised. Customers buying online prefer to buy from a local online store or one that sells products/services in their language.

We learnt this firsthand at Editorial KFC when expanding our services into Spain, Germany and France. To reach local indigenous speakers, we translated our website into Spanish, German and French. This helped increase sales and boost conversion rate amongst locals based in those countries. You can achieve the same results too for your eCommerce store.

Our service supports all major online eCommerce platforms including Shopify, WooCommerce, Magento and Amazon. We provide an easy and convenient way to get newly published text and product descriptions translated by native speakers for your store. Ensuring you speak the language of your customers helps you improve conversion rates & revenue.

To find out more about how we can help your eCommerce store, contact us today.

 

Website Translations

Our specialist website and app localisation service wins our customers their customers.  Our SEO based approach means relevant keywords and phrases are identified and retained, no matter the language, to ensure you’re always on top. Translating your website helps your customers find you in every language.

From our pool of translation partners, we hand select experts based on your industry and niche. In addition, a translator with a working knowledge of the language will ensure that we transliterate your marketing copy in line with the cultural context.

Editorial KFC offers an effortless way to translate your website, service pages and blog posts into over 130 languages. Our service supports all major website platforms, including WordPress and Drupal, and can work with different file formats, such as XML, CSV, JSON, YAML and HTML.

To find out more about how we can help, contact us today.

 

Multilingual Customer Support

Ongoing customer support in a different language presents a unique challenge. Unlike business or website translation, which is often a one-off exercise, customer support is dynamic and continuously evolving. You cannot anticipate all the questions you may receive from customers or the language they may speak.  For most companies that have a global customer base, this is a familiar problem.

At Editorial KFC, we provide customer support in English, French, Spanish & German, using mainly English & Spanish speaking customer support staff. We do this by leveraging technology and our vast pool of professional translators to provide an on-demand translation of email responses, augmented by translation memory and AI. We also leverage this technology to help our retail and eCommerce clients translate their email templates, FAQ pages and live customer support tickets.

If you’re looking to provide multilingual customer support to your customers, then you can leverage our technology and experience. Our service supports popular helpdesk tools like Zendesk & Helpscout, providing an easy and cost-effective way of supporting your customers globally.

To find out more about how we can help, contact us today.

 

Global Marketing Campaigns

Expanding overseas is challenging, particularly if it’s into a country or locale that speaks a different language. 

When it comes to marketing, a literal translation is dangerous where meaning and context can be lost entirely. Don’t forget, your marketing is your brand; first impressions matter so make them count. Customers are unlikely to read, share or repost content if it’s not in their language, and are unlikely to respond to an ad that is not localised accurately.

Our team provide support for global marketing campaigns, including translation for your Google Ads and Facebook Advertising campaigns, to provide a wholly localised experience for your customer.

To find out more about how we can help, contact us today.